QT9 Software

QT9 Software provides all-in-one quality management system (QMS), enterprise resource planning (ERP), and material requirements planning (MRP) software for regulated industries. Founded in 2005 by Brant Engelhart in Aurora, Illinois, the company has grown from a single founder to over 60 employees serving more than 1,000 customers globally.

The company serves pharmaceuticals, medical devices, biotechnology, aerospace, food & beverage, and discrete manufacturing industries with cloud-based and on-premise deployments. QT9's integrated platform connects quality management (QMS) and enterprise resource planning (ERP) functions in a unified system to eliminate duplicate data entry, and is designed for FDA-regulated and ISO-certified environments requiring electronic signatures, audit trails, and validation documentation.

QT9 added more than 160 new customers in 2024, a 14% increase and the company's largest customer expansion since its founding nearly 20 years ago. The company holds ISO 9001 and ISO 27001 certification and received more than 16 awards from G2 and Gartner Digital Markets in 2025, including Best ROI, Easiest to Use, Best Support, and Fastest Implementation.

Pharmaceutical and life sciences is one of several regulated verticals QT9 Software serves, alongside medical devices, biotechnology, aerospace, and food & beverage manufacturing. The company maintains a dedicated pharmaceutical industry solutions page covering FDA 21 CFR Part 11, 210, and 211 compliance, electronic batch records (EBR), pre-validated IQ/OQ/PQ protocols, and cGMP capabilities.

Pharmaceutical customers named on the vendor website include Vireo Health, Bellicum Pharmaceuticals, Resolution Biosciences, and Meridian Bioscience. Customer testimonials from pharmaceutical users describe QT9 as a "great option for entry into a computerized system for Quality" with "great functionality and pricing."

QT9 is not exclusively focused on pharmaceuticals — the company serves multiple regulated industries — but the platform provides pharma-specific workflows including electronic batch records through QT9 ERP integration, ICH Q10 pharmaceutical quality system support, PIC/S GMP compliance, and validation documentation designed to accelerate FDA audit readiness. QT9 focuses on the small to mid-sized pharmaceutical and biotech segment, not large global pharma organizations.

Revenue, funding, and profitability are undisclosed. QT9 Software is privately held, with no disclosed venture capital funding or financial performance metrics. The company has grown since its 2005 founding to over 1,000 customers by 2024, adding more than 160 new customers that year — a 14% increase and its largest annual growth since founding — ahead of its 20th anniversary in 2025.

No mergers, acquisitions, or pending sale transactions have been announced, and no employee growth rate or cash flow figures are disclosed. No IPO plans have been disclosed.

QT9 Software offers three integrated product lines delivered as a unified platform: QT9 QMS (Quality Management System), QT9 ERP (Enterprise Resource Planning), and QT9 MRP (Material Requirements Planning). The company markets an all-in-one approach: quality, manufacturing, inventory, and compliance processes integrated in a single system to eliminate duplicate data entry and provide unified visibility across operations.

**QT9 QMS** is the flagship product, providing over 25 integrated quality management modules including document control, CAPA, change control, training management, audit management, risk management, supplier quality, complaint handling, calibration management, nonconformance tracking, and management review. The QMS is pre-validated with Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) protocols included, designed for FDA-regulated and ISO-certified industries requiring 21 CFR Part 11 compliance, electronic signatures, and immutable audit trails.

**QT9 ERP** integrates manufacturing execution, electronic batch records (EBR), device history records (DHR), inventory management, purchasing, sales order management, and production scheduling with the QMS modules. The ERP-QMS integration links quality events (deviations, CAPAs, nonconformances) to batch records, inventory lots, and customer complaints in real time for traceability.

**QT9 MRP** provides material requirements planning and production scheduling capabilities integrated with inventory, purchasing, and manufacturing modules. The platform is available as cloud-based SaaS or on-premise deployment. Recent product development has focused on ease of use, implementation speed, and cost-effectiveness for small to mid-sized regulated manufacturers.

QT9 Software has no disclosed technology partnerships, implementation-partner network, or consulting alliances; implementation and support are delivered in-house. Native integration exists between the QT9 QMS, ERP, and MRP modules as a core product strategy, and the platform supports browser-based access and role-based permissions for multi-site organizations. API availability for third-party system integration is undisclosed.

Industry affiliations with pharmaceutical or quality management associations (ISPE, PDA, ASQ) are undisclosed. QT9 sells through direct sales and marketing rather than channel partnerships or system integrator relationships.

QT9 Software provides customer support through multiple channels including email, phone, and a help center/knowledge base. Support is delivered by the QT9 team led by Max Austin, VP of Operations (Employee #2, with 20+ years of experience), who oversees daily operations, implementation, and customer support functions.

Professional services include implementation support, training programs for administrators and end users, and validation assistance for FDA-regulated industries. QT9 received the G2 "Best Support" award in 2025, with a support quality rating of 9.1/10, and the "Fastest Implementation" G2 award in 2025, with vendor claims of under 30 days for standard module deployment.

Support hours (24/7 vs. business hours), response-time SLAs, and detailed training offerings (online vs. in-person, duration, certification programs) are undisclosed. Customer community programs, user conferences, and customer advisory boards are undisclosed. Support is delivered through direct company resources rather than partner networks or third-party support providers.

QT9 Software holds a 4.8/5 average rating across major B2B software review platforms and received more than 16 awards from G2 and Gartner Digital Markets in Fall 2025. Awards include G2 Best Estimated ROI (Rated No.1), Easiest to Use, Best Support, Fastest Implementation, Best Relationship, Users Most Likely to Recommend, High Performer (Small-Business and Mid-Market categories), Momentum Leader, and "Users Love Us" (20+ reviews averaging 4.8 stars). Additional recognition from Capterra, GetApp, and Software Advice includes Best Ease of Use awards and a Capterra Shortlist placement for Inspection Software.

Founder & President Brant Engelhart built QT9 from the ground up starting in 2005, designing the first version of the platform himself. Additional executives include Max Austin (VP Operations, Employee #2, with 20+ years of experience including Chicago Fire Department service) and Jim Ellward (VP Sales & Marketing, with 20+ years of B2B commercial leadership).

QT9 Software holds ISO 9001 certification for quality management and ISO 27001 certification for information security management. The company publishes a blog covering product features, compliance guidance, and industry trends. Case studies with named customers and quantitative ROI metrics are limited, and the company has no analyst recognition from Gartner Magic Quadrant or Forrester Wave assessments.

QT9 Software maintains an actively updated website with product information, pharmaceutical and industry-specific solutions pages, company information, and a blog. A December 2024 press release announced the company's record customer additions for the year. QT9 has a LinkedIn presence under both QT9 Software (main company) and QT9 Software Europe entities.

The platform offers free trials with demo scheduling available through the website. QT9 appears in multiple QMS software comparison guides, review platforms (G2, Capterra, GetApp, Software Advice), and B2B software directories. QT9 markets a concurrent-license pricing model, a pre-validated environment, and an implementation timeline under 30 days (vendor claim).

Marketing materials emphasize ease of use and value pricing alongside the growth metrics from the December 2024 press release: 160+ new customers in 2024, a 14% growth rate, and a customer base approaching 1,000.