SciNote, LLC

SciNote, LLC is a cloud-based software company providing electronic lab notebook (ELN) and scientific data management solutions for pharmaceutical, biotech, and research institutions globally, headquartered in Middleton, Wisconsin with operations in Europe. The platform serves more than 100,000 scientists across 100+ countries.

SciNote is a subsidiary of Gilson Inc., a laboratory equipment manufacturer, and was founded in 2015 under CEO Klemen Zupancic. The ELN platform includes integrated capabilities for inventory management, protocol management, and regulatory compliance.

The platform serves biopharma, diagnostics, CROs, CDOs, CDMOs, medical devices, agricultural innovation, academic research, and R&D technology providers. Customers include FDA, USDA, BD, Qiagen, Agilent, and Aragen.

SciNote has been a G2 Leader for 5 consecutive years, with a 9.5/10 aggregate rating from 133 reviews. The company holds ISO 27001 certification for information security management, and FedRAMP authorization is in progress.

SciNote serves pharmaceutical and biotech industries as part of a broader life sciences customer base; it is not pharma-exclusive. The platform targets multiple regulated industries, including biopharma, diagnostics, CROs, CDOs, CDMOs, medical devices, and academic research institutions requiring FDA 21 CFR Part 11 compliance and GLP/GMP support.

Total customer count exceeds 100,000 scientists globally; the pharma customer count specifically is undisclosed. Notable pharma and biotech customers include NEUWAY Pharma (Germany), Contera Pharma, and Ingenza (United Kingdom), plus Aragen. FDA and USDA use the platform, as do life sciences companies BD, Qiagen, and Agilent.

The platform serves Big Pharma companies, biotech startups, CDMOs, CROs, diagnostics labs, medical device manufacturers, and academic research institutions. SciNote does not offer a pharma-specific product edition, but provides regulatory compliance features (FDA 21 CFR Part 11, GLP, GMP) through its Premium plan.

SciNote is ISO 27001 certified for information security management, with FedRAMP authorization in progress for government and regulated environments. No FDA inspection track record is claimed. Customer testimonials describe the platform's role in streamlining quality management and regulatory documentation processes.

SciNote, LLC reports annual revenue of $5.5 million according to available financial data. As a subsidiary of Gilson Inc., a laboratory equipment manufacturer, SciNote operates within a larger parent organization focused on scientific instrumentation and software solutions.

Funding history, investment rounds, and detailed financial metrics beyond this are undisclosed.

The platform serves 100,000+ scientists across 100+ countries. It has held G2 Leader designation for 5 consecutive years with a 9.5/10 aggregate rating from 133 reviews.

No M&A activity, layoffs, or financial restructuring is reported. The company maintains ongoing product development, including AI capabilities, FedRAMP authorization in progress, and continuous platform enhancements.

SciNote offers a single flagship product, SciNote ELN (Electronic Lab Notebook), an all-in-one lab digitalization solution integrating research data management, inventory management, protocol management, and regulatory compliance capabilities.

The platform follows a modular approach within a unified system: core ELN functionality with integrated modules for inventory tracking, protocol management, workflow visualization, team collaboration, and compliance. Users can adopt individual features while data remains in one system.

Deployment is cloud-native SaaS, with mobile applications for iOS and Android for field and lab access. FedRAMP authorization is in progress for government and regulated environments. Recent product additions include AI-assisted protocol composition and data import features.

Named features include a hierarchical project/experiment/task structure mirroring research workflows, smart annotation for cross-referencing inventory, protocols, and team members, integration with protocols.io for standardized protocol management, a RESTful API for custom integrations, and a Ganymede partnership for instrument connectivity. The premium tier includes regulatory compliance features (FDA 21 CFR Part 11, GLP, GMP, ISO 27001 certified) and a dedicated Customer Success Manager.

Users report the platform makes documentation easy and supports a good documentation culture, with audit trails maintained for regulatory compliance.

Technology partners include Microsoft (Office integration with Word, Excel, PowerPoint), protocols.io (protocol standardization and sharing), Quartzy (procurement integration rolling out 2024), Ganymede (instrument and application connectivity), and label printer manufacturers FLUICS Print and Zebra for barcode and custom label support.

Implementation and consulting partner network is undisclosed. The company provides specialist-guided setup, and Premium plans include a dedicated Customer Success Manager.

SciNote is ISO 27001 certified for information security management, and FedRAMP authorization is in progress. The platform is used by FDA and USDA.

Integration capabilities include a RESTful API for custom integrations, native Microsoft Office integration, protocols.io connectivity, and the Ganymede partnership for instrument data connectivity. Excel import/export functionality supports data migration from legacy systems. The SciNote Edit feature enables desktop-application editing of attached files.

Customer service is described by users as "Fast, competent, friendly. Always solved my problems." Premium plans include a dedicated Customer Success Manager (CSM) for personalized support and optimization. 24/7 support hours, regional coverage, and multi-language support are undisclosed.

Premium plans include specialist-guided implementation setup, with no additional onboarding or training costs disclosed. Training resources are provided through YouTube tutorials, knowledge base articles, and SciNote Academy courses for structured learning. Validation and consulting services availability is undisclosed.

A user community or events program is undisclosed beyond the knowledge base, YouTube channel, and Academy courses. No user conference or forum is disclosed. SciNote Academy offers courses; specific certification programs or accreditation are undisclosed.

SciNote holds ISO 27001 certification for information security management systems. FedRAMP authorization is in progress for federal government and regulated environments. The platform is GDPR compliant for data protection in European markets.

SciNote has maintained G2 Leader designation for 5 consecutive years, with an aggregate rating of 9.5/10 from 133 reviews. No Gartner Magic Quadrant placement or Forrester Wave recognition is claimed.

CEO Klemen Zupancic leads the company; executive team background details beyond the CEO are undisclosed. SciNote is a subsidiary of Gilson Inc.

The company maintains a blog covering ELN implementation, regulatory compliance (21 CFR Part 11, GLP, GMP), quality management, and industry best practices, alongside webinars such as "How to use an ELN to scale your processes" and whitepapers on security and compliance. Content strategy emphasizes practical guidance for regulated environments.

Customers include FDA, USDA, and more than 100,000 scientists across 100+ countries globally. Customer base includes life sciences organizations (BD, Qiagen, Agilent, Aragen) and pharmaceutical companies (NEUWAY Pharma, Contera Pharma, Ingenza). Case studies include testimonials on ease of use, time savings, and regulatory compliance support.

A resource center includes blog articles on ELN implementation, compliance topics (21 CFR Part 11, GLP, GMP compliance), quality management case studies, and industry best practices. Customer case studies are featured for NEUWAY Pharma, Contera Pharma, Ingenza, and Dynamic Code. Webinars are offered on ELN scaling and process optimization. Demos and trials are available; trial duration is undisclosed.

SciNote maintains a LinkedIn company page. Content on LinkedIn centers on educational resources and thought leadership on regulatory compliance and lab digitalization.

Recent developments include the FedRAMP authorization now in progress, AI-assisted protocol composition and data import features, and a 2024 Quartzy integration rollout. No funding announcements, acquisitions, or executive changes are reported.

The website includes product information, compliance documentation, customer testimonials, and case studies, along with a technical whitepaper on security and compliance. Resource organization supports both evaluation (trials, demos, comparisons) and implementation (knowledge base, Academy, YouTube tutorials). The website emphasizes regulatory compliance capabilities.

SciNote markets itself as an all-in-one lab digitalization solution for regulated environments requiring FDA 21 CFR Part 11, GLP, and GMP compliance, with target markets including biopharma, diagnostics, CROs, CDOs, CDMOs, medical devices, and academic research. SciNote markets ease of use, regulatory compliance, and time savings, citing an average of 9 hours per week saved as reported by users.